Working Procedure

Sampling

Development/Buying sample: We are making this as per customer requirement prior to order confirmation, as well our design team also dedicated to propose the new fashion for the upcoming season of SS or AW.

Fit Sample + p/p samples + photo Shoot samples we are doing as buyer’s requirement after negotiating the order. We are always ready to feedback his customer all the way.

Quality Assurance

We believe that the cornerstone of our success at Civvies Fashion has been the high level of quality and social compliances that we have maintained. To ensure this level of quality, we have identified three core factors which have proven to be highly effective in this regard: Communication, Supplier Quality, and Signet Personnel.

Product Care

Merchandisers, quality controller & garment technologist are frequently visiting the factories where our production is being carried out to prompt our all the process in order to meet the customer standard within the time frame. In the case of the latter, quality control are required to maintain a constant presence at the factory, to ensure that each stage of the production is meeting customers’ standards. When any problem will create they will discuss with the quality dept. higher person or to sharing the problem with the customer within the shortest possible to find the correct solution.

Communication

To maintain efficient communication, we adhere to certain practices that it has found to provide effective results.

Single Point of Contact for Customers

all customers are allocated a merchandiser (or account Manager) who is responsible for all aspects of your order, from arranging the sampling to the final delivery of goods. Customers can therefore rest assured that whatever information they need, whether it’s about documentation, production or delivery, concern merchandising team will be able to provide it instantly. (Customers are also able to contact several other individuals within office whether in Sweden or in Dhaka).

Regular Factory Visits

Merchandisers, quality controller & garment technologist are frequently visiting the factories where our production is being carried out to prompt our all the process in order to meet the customer standard within the time frame. In the case of the latter, quality control are required to maintain a constant presence at the factory, to ensure that each stage of the production is meeting customers’ standards. When any problem arises our concern quality team instantly discuss with higher person or merchanting team share the problem with the customer within the shortest possible to find the correct solution.

Our quality controllers are required to maintain a constant presence at the factory, to ensure that each stage of the production is meeting customer standards. In the case of the former, our merchandisers meet factory owners to ensure that timely production of goods is maintained.

Supplier Quality

We have developed considerable expertise in working with factories of all sizes and types. An intimate awareness of a supplier’s strengths and weaknesses is an essential tool in determining in which factory a customer’s order should be placed. Once a factory has been chosen, customers’ orders are produced within the specified factory unless there is a reason to change – however, before any change is made, the customer is consulted. To ensure a high level of supplier quality, follows a rigorous selection process, as follows:

Factories

All factories are audited before being utilized to ensure that they meet minimum criteria with regards quality of output and timeliness of delivery. In the vast majority of factories utilized by us, a strong working relationship and understanding has already been established, ensuring that they adhere to our quality requirements.

Social Compliance

Our compliance department routinely performs random checks on all factories used by our team to ensure that

  • There is no child labor in the factory
  • The factory adheres to regulation regarding working hours and minimum wages

Working conditions are safe within the factory.